Shipping & Delivery

Your TRAADZ experience continues beyond checkout. Here's everything you need to know about how your order is processed, shipped, and delivered.

Standard Shipping

TRAADZ typically processes orders within 2–3 business days, excluding weekends and U.S. holidays.

Processing time is separate from shipping time. This means your order is prepared and packaged before being handed over to the shipping carrier.

Once shipped, delivery times vary depending on your location and the shipping service selected at checkout.

Shipping rates are calculated and displayed at checkout.

Holiday & Sale Shipping

During holidays, promotional events, and periods of high order volume, processing times may be extended.

Any significant changes to our standard processing timeframe will be communicated on our website, at checkout, or by email, as appropriate.

U.S. Domestic Delivery

TRAADZ currently ships within the United States only.

Available shipping methods and delivery estimates will be displayed at checkout based on your location.

Please note that shipping carriers may occasionally experience delays due to weather, holidays, or circumstances outside our control. Delivery dates are estimates unless expressly guaranteed.

Order Tracking

Once your order ships, you'll receive a shipping confirmation email containing your tracking information.

Please allow some time for the carrier to update your tracking details.

Address Changes & Returned Packages

Please review your shipping address carefully before completing your purchase.

If you notice an error, contact us at info@traadz.com as soon as possible. While we'll do our best to assist, address changes cannot be guaranteed once an order has entered processing or shipped.

If a package is returned to us due to an incorrect or incomplete address, an unclaimed delivery, or a refused shipment, we will contact you regarding the next steps. Reasonable additional shipping charges may apply for reshipment, where permitted by law and agreed upon in advance.

Lost, Missing or Damaged Packages

What if my tracking shows delivered, but I haven't received my package?

We understand how frustrating this can be, and we're here to help.

Contact the shipping carrier using the tracking information provided in your shipping confirmation.

If your package still cannot be located, email info@traadz.com with your order number and any available carrier claim information.

We'll review the situation, assist with the investigation, and work toward an appropriate resolution in accordance with applicable law.

What if my order arrives damaged?

Please contact us promptly at info@traadz.com with your order number, a description of the issue, and photographs if available.

Keep the item and its packaging until we provide further instructions. We'll review the issue and assist with the appropriate next steps.

Shipping Delays

We work to ship all orders within our stated processing timeframe. However, unexpected delays may occasionally occur.

If we're unable to ship your order within the applicable timeframe, we'll notify you and provide the options required by law, including cancellation and a refund where applicable.

International Shipping

TRAADZ currently ships within the United States only. International shipping is not available at this time.

Need Assistance?

For questions about your order, shipping, or delivery, our team is happy to assist.

Email: info@traadz.com

For information about returns and refunds, please refer to our Return & Refund Policy.